Course
Diversity, Equity and Inclusion: Foundations (007-ArtRise)
Leadership and Personal Development
Diversity, Equity and Inclusion: Foundations (007-ArtRise)
You’ve probably heard the word “diversity” pretty frequently both in and out of the workplace, but are you confident you understand what it means and how it might impact your life?

Diversity—along with the complementary concepts of equity,...
Personal Leadership (10094EN)
Leadership and Personal Development
Personal Leadership (10094EN)
Introduction:
Leadership is a crucial aspect of any organization, and it requires a set of personal characteristics that are essential for success. In this module, we will explore the personal aspects of leadership and the skills that you need to...
First Impressions (10387EN)
Communication Skills
First Impressions (10387EN)
Introduction
In the hospitality industry, providing quality service to guests is crucial for success. This course will teach you the essential skills needed to create a positive and memorable experience for your guests.

Course Objectives
By the end...
Coping with Change (10798EN)
Leadership and Personal Development
Coping with Change (10798EN)
Introduction
Change is an inevitable part of any workplace, and it can be challenging to navigate. This course is designed to provide you with strategies and tips to cope with change effectively, whether you are an employee or a manager.

Course...
Cross Cultural Training (10851EN)
Communication Skills
Cross Cultural Training (10851EN)
Introduction
Culture is a complex and multifaceted concept that influences our beliefs, values, behaviors, and communication styles. Understanding culture is essential for effective communication, especially in today's globalized world. In this...
Negotiating for Success (11675EN)
Communication Skills
Negotiating for Success (11675EN)
Introduction
Negotiation is an essential skill in both personal and professional settings. It involves a process of communication and compromise to reach an agreement that satisfies all parties involved. In this course, we will explore the...
Ethics for Managers (12348EN)
Business and Management
Ethics for Managers (12348EN)
Introduction:
Business ethics is a crucial aspect of any organization, and it is essential for managers to understand how ethical practices can prevent wrongdoing and promote a positive work culture. In this course, we will explore the meaning of...
Ethics for Employees (12349EN)
Business and Management
Ethics for Employees (12349EN)
Introduction
In today's business world, ethics play a crucial role in determining the success or failure of a company. Unethical practices can lead to hefty fines, legal action, and even bankruptcy. It is essential for employees to understand the...
Effective Listening (12466EN)
Communication Skills
Effective Listening (12466EN)
Introduction:
Effective communication is crucial in any business, and listening is a vital component of it. In this course, we will focus on the importance of effective listening and how it can improve customer satisfaction.

Course Objectives:
The...
Individual Productivity Enhancement (12490EN)
Leadership and Personal Development
Individual Productivity Enhancement (12490EN)
Introduction
In today's fast-paced and competitive world, productivity is essential for career success. Companies rely on their employees to complete tasks efficiently and effectively to ensure the organization's success. Therefore, it is crucial...

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